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Summary of Ruby Tuesday Customer Service Calls

659 TOTAL CALLS
77% SUCCESSFUL CONNECTIONS
01:55 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Ruby Tuesday to Ask about:

Employment:

  • “I am a former employee and need information about my 2017 w2s”
  • “Employment verifation”
  • “Job”

Staff:

  • “Bad service, bad management”
  • “Unprofessionalism”
  • “Treated poorly, your staff had no clue as to the BOGO I was offered on my phone. And the manager held me to a standard that I've never seen him hold any other patron to. I'm highly dissatisfied”

Payments and Charges:

  • “Birthday coupon”
  • “Received bonus coupon and they wouldn’t let me use it”
  • “Buy one get one free coupon”

Product/ Service:

  • “Employee health insurance”
  • “Hair in food and terrible service”
  • “Broken tooth from food”

Refund:

  • “Complaint and refund”
  • “Refund for my meal”
  • “Never received my refund”

Shipping and Delivery:

  • “Did not receive free birthday coupon”
  • “Did not receive free birthday coupon in two years”
  • “I didnt receive my free birthday dinner”

Cards:

  • “Gift card”
  • “Did not receive bonus card”
  • “Gift card sent via email”

Account:

  • “Can't log into my account”
  • “Locked out of account”
  • “New hire and my account locked and i can't log in”

Website/ Application:

  • “Website”
  • “Trying to reset my password”
  • “Application”

Request for Information:

  • “Questions concerning my stock”
  • “Employee concerns”
  • “Questions about your coupons”

Return/ Replace:

  • “Replacement w2”

Other:

  • “Rude disrespectful and intoxicated employees”
  • “Love Ruby Tuesday. Need one in Palmerton Pa My grandchildren come to Phillipsburg NJ by us they we are in Palmerton Pa. please build here”
  • “Menu”

Ruby Tuesday Rating Stats

2.4 out of 5 stars
based on 397 reviews
See all 727 reviews

Rating stats

  1. 112 reviews
  2. 124 reviews
  3. 88 reviews
  4. 45 reviews
  5. 28 reviews

About Ruby Tuesday

Top 5 Ruby Tuesday Services

Manager, Customer Care, Waiter, Sanitary Conditions, Hostess

Top 5 Ruby Tuesday Products

Steak, Salad, Salad Bar, Burger, Coupon

Top 5 Likes about Ruby Tuesday

Salad bar, Waitress, Food, Waiter, Tea

Top 5 Dislikes about Ruby Tuesday

Customer service, Food, Whole experience, Waited 40 minutes to be seated when empty booths were available, Food and service

Summary

Ruby Tuesday, Inc. is a chain of restaurants. These restaurants offer the dishes of traditional American cuisine. The main aim of Ruby Tuesday chefs is to cook fresh and quality food. The signatures of Ruby Tuesday restaurants are Handcrafted Burgers and Fresh Garden Bar. Besides, the menu of Ruby Tuesday restaurants includes different appetizers, soups, salads, classic American recipes, chicken and seafood, filled pastas, beef and pork, fish, wines, specialty drinks, beer, and other beverages.

That is why customers of Ruby Tuesday restaurants enjoy sharing fine American food with their friends and family there. And there are a lot of regulars among them.

Ruby Tuesday reviews and complaints

Ruby Tuesday is ranked 87 out of 1358 in Cafes, Restaurants and Bars category

Area Served

USA, Worldwide

Payment Methods

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Ruby Tuesday Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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