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Summary of Ruby Tuesday Customer Service Calls

447 TOTAL CALLS
78% SUCCESSFUL CONNECTIONS
02:15 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Ruby Tuesday to Ask about:

Employment:

  • “Locked out pay stubs”
  • “Job related”
  • “Employee health insurance”

Staff:

  • “Hair in food and terrible service”
  • “Horrible customer service racist comments”
  • “Bad service at one of your resturant”

Payments and Charges:

  • “Insufficient items on a salad bar yet being charged the regular price.”
  • “Problem with payment”
  • “Questions about your coupons”

Refund:

  • “Complaint and refund”
  • “Never received my refund”

Cards:

  • “Did notfeceivebonus card”
  • “Gift card sent via email”
  • “I bought a ruby Tuesday gift card in utah every one i tried to go to is closed!!”

Website/ Application:

  • “Application”
  • “Application requirement question”
  • “Applications problems filling out on the internet”

Product/ Service quality:

  • “Broken tooth from food”

Account:

  • “Taleo account”

Return/ Replace:

  • “Replacement w2”

Other:

  • “Need money back”
  • “It’s 9:19pm and your employees said they’re not serving nothing but the salad bar..”
  • “No location in my state”

About Ruby Tuesday

Top 5 Ruby Tuesday Services

Manager, Customer Care, Waiter, Sanitary Conditions, Hostess

Top 5 Ruby Tuesday Products

Salad, Steak, Salad Bar, Burger, Hamburger

Top 5 Likes about Ruby Tuesday

Salad bar, Waitress, Waiter, Tea, Food

Top 5 Dislikes about Ruby Tuesday

Customer service, Food, Whole experience, Completly dissatisfied, Bad manager

Summary

Ruby Tuesday, Inc. is a chain of restaurants. These restaurants offer the dishes of traditional American cuisine. The main aim of Ruby Tuesday chefs is to cook fresh and quality food. The signatures of Ruby Tuesday restaurants are Handcrafted Burgers and Fresh Garden Bar. Besides, the menu of Ruby Tuesday restaurants includes different appetizers, soups, salads, classic American recipes, chicken and seafood, filled pastas, beef and pork, fish, wines, specialty drinks, beer, and other beverages.

That is why customers of Ruby Tuesday restaurants enjoy sharing fine American food with their friends and family there. And there are a lot of regulars among them.

Ruby Tuesday reviews and complaints

Ruby Tuesday is ranked 80 out of 1257 in Cafes, Restaurants and Bars category

Area Served

USA

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Ruby Tuesday Stats

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