We were there on a sat nite last week. We waited 22 minutes and inquired to our server about some of there biscuits.
She told us they were about to come out of the oven. When she brought them out they were burnt and we requested new ones and asked about our dinners. Our dinners finally came out cold and fish not done. The manager was called over and said she could stick our food in the microwave.
Our answer was redo we had now waited over an hour being reassured our meals would be out in a couple of minutes. Well 15 minutes later we got up and left very hungry.
I talked with the kitchen manager who should have been on top of this, and said he didn't know what was up with the kitchen even though he is the kitchen manager. It will be a long time before we go back that night we posted on social media and we're almost there two hours.
Review about: Ruby Tuesday Manager.
Reason of review: Poor customer service.